Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name, email address, phone number, and mailing address
• Property details and project information
• Communication preferences and feedback
• Payment information when you engage our services

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and better understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and respond to your inquiries
• Schedule and perform concrete services
• Process payments and maintain accurate records
• Send you updates about your project and our services
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights

We will never sell your personal information to third parties. We only share your information when necessary to provide our services or comply with legal requirements.

3. Information Sharing and Disclosure

We may share your information with:

• Service providers who help us operate our business, such as payment processors and scheduling tools
• Contractors or suppliers when necessary to complete your project
• Legal authorities when required by law or to protect our rights

All third parties we work with are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may limit certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using secure connections, encrypting sensitive data, and limiting access to your information to authorized personnel only. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: